Privacy policy

As of February 01, 2026

This Privacy Policy describes how orvyclo (the “Site”, “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit orvyclo.com (the “Site”), use our services, make a purchase there, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services, whether you are a customer, site visitor, or other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.


General information about data processing

On this page, we inform you about the processing of your personal data on the website.

How we collect and use your personal information depends on how you interact with us or use our services. We collect, use or share your personal information only when we have a legitimate purpose and legal basis for doing so.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, among other things, changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources and have collected in the last 12 months, as set forth below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, to provide or improve the Services, to comply with any applicable legal obligations, to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

What personal information do we collect?

The types of personal information we receive about you depend on how you interact with our site and use our services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly to us through our Services may include:

  • Contact information – including your name, address, phone number, and email address.
  • Order information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information – including your username, password, security questions and other information used for account security.
  • Customer support information – including the information you include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but it may result in your inability to use or access those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information Received from Third Parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you requested in order to fulfill our contract with you.
  • When you visit our Site, open or click on emails that we send you, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your Personal Information to provide the Services to you and to perform our contract with you, including processing your payments, fulfilling your orders, sending notices related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, and other features and functionality related to your account.. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you might want to use. When it does so, Shopify processes your information in accordance with its Privacy Policy and Consumer Privacy Policy.
  • Marketing and advertising. We may use your personal information for marketing and advertising purposes, such as sending marketing and advertising messages by email, text message or post, and showing you advertisements for products or services. This may include using your Personal Data to better customize the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products pursuant to Art. 6, para. 1 (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. When you elect to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly encourage you not to share your username, password, or other login information with anyone. If you believe that your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Art. 6, para. 1 (f) GDPR.
  • Communicating with you and improving our services. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interest in order to be able to respond to you, provide you with effective services and maintain our business relationship with you, in accordance with Art. 6, para. 1 (f) GDPR.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with providing our store through Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including by storing your actions and preferences), to perform analytics and to understand user interaction with the Services (in our legitimate interests of managing, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better customize the services, products, and advertising on our Site and other sites.

Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies using the browser controls. Please note that removing or blocking cookies may affect your user experience and may cause some of the services, including certain features and general functionality, to work incorrectly or to become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you provide us with your preferences through GPC, we treat such signal as a valid opt-out request for the associated browser or device. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. You can learn more about Global Privacy Control at https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize any other “do not track” signals that may be sent by your web browser or device.

How we share personal information

We may disclose your personal information to third parties under certain circumstances for the purposes of fulfilling a contract, for legitimate purposes and for other reasons that are subject to this privacy policy. These circumstances may include:

  • with providers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment and shipping).
  • with business and marketing partners to provide services to you and to advertise to you. Our business and marketing partners use your information in accordance with their own privacy policies.
  • When you direct, request, or otherwise give us your consent to share certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, and with your consent.
  • with our subsidiaries or otherwise within our corporate family, in our legitimate interest in operating a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have made disclosures in the past 12 months. We share the following categories of personal information and sensitive personal information about users for the purposes described above in “How we collect and use your personal information” and “How we share personal information”.

Category Recipient categories

  • Identifiers such as basic contact information and certain order and account information
  • Personal information categories listed in the California Customer Records statute, such as basic contact information and certain purchase and account information
  • Commercial information, such as purchase history, purchasing information, and customer support information
  • Internet or other similar network activity, such as usage data
  • Geolocation data, such as locations derived from an IP address or other technical means
  • Providers and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose personal information without your consent or for the purpose of identifying you.

With your consent, we share personal data for the purpose of conducting advertising and marketing activities as follows.

We have “sold” and “passed on” personal data for the purpose of conducting advertising and marketing activities as follows in the past 12 months (as these terms are defined in the applicable law).

Category of personal data Categories of recipients

Identifiers such as name, email address and telephone number Business and marketing partners

Commercial information such as records of products or services purchased Business and marketing partners

Usage data Business and marketing partners

Websites and third-party links.

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to any websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of any information found on these websites. Information that you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of these third-party platforms, without any restriction on our or their use of it. Our inclusion of such links does not imply any endorsement of the material on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion of that information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we are “disclosing” or “selling” personal information (as those terms are defined under applicable law) to anyone under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security”. In addition, the information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to share sensitive or confidential information with us.

How long we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute and apply only in certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.

  • Right of access/information: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right to erasure: You may have the right to request that we delete the personal information we hold about you.
  • Right to rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to portability: You may have the right to obtain a copy of the personal information we hold about you and, under certain circumstances and subject to certain exceptions, to request that it be transferred to a third party.
  • Right to opt out of sales, sharing or targeted advertising: You may have the right to tell us not to “sell” or “share” your personal information or to opt out of having your personal information processed for a purpose that would constitute “targeted advertising” under applicable data protection laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal activated, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “transfer” of information for the device and browser you use to visit the Site.
  • Restrict processing: You may have the right to ask us to stop or restrict processing of your personal information.
  • Withdraw consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
  • Right to object: If we refuse to act on your request, you may have the right to appeal our decision. You can do this by responding directly to our refusal.
  • Manage communication preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders.

You can exercise these rights as indicated on our site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. Subject to applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept such a request from an agent, we will require the agent to demonstrate that you have authorized the agent to act on your behalf. We may also need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details set out below. If you are not satisfied with our response to your complaint, depending on your location, you may have the right to appeal our decision by contacting us using the details set out below or by lodging your complaint with your local data protection authority. For the EEA, a list of competent data protection authorities can be found here.

International Users

Please note that we may transfer, store and process your personal information outside of the country where you live. Your personal information will also be processed by staff and third-party service providers and partners in these countries.

When we transfer your personal data out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK authority contracts, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights you have, please call us or email us at orvyclo@gmail.com.

For the purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal data.